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2.1 Scope
This Privacy Policy explains how WealthCloud360 collects, uses, discloses, retains, and safeguards personal information collected through the Platform, including website forms, account registration, communications, demos, newsletters, partner referrals, and software usage.
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2.2 Information We Collect
We may collect identifiers and contact details; account credentials; billing details; communications and support records; user-submitted documents and notes; device, browser, and log data; analytics data; marketing preferences; and information obtained from integrations, public records, licensed datasets, or third-party enrichment providers.
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2.3 How We Use Information
We use personal information to provide and improve the Platform; create and administer accounts; process transactions; coordinate introductions and workflows; send operational and marketing communications; personalize experiences; perform analytics; prevent fraud and abuse; comply with legal obligations; and enforce our agreements.
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2.4 SMS and Mobile Privacy
Mobile numbers, SMS opt-in data, and messaging consent are used only to provide requested communications and operational outreach. SMS originator opt-in data and consent will not be sold or shared with third parties for their own marketing purposes. Message and data rates may apply depending on your carrier plan.
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2.5 Sharing of Information
We may share information with service providers that help operate the Platform, such as hosting providers, CRM providers, payment processors, analytics tools, communications vendors, data vendors, and professional advisers. We may also share information when required by law, in connection with a business transfer, or with your direction or consent.
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2.6 No Sale for Third-Party Marketing
WealthCloud360 does not sell your personal information to third parties for their own direct marketing purposes.
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2.7 Cookies and Tracking Technologies
We use cookies, pixels, analytics tags, and similar technologies to remember preferences, measure traffic, improve functionality, and support advertising or retargeting where permitted. You can manage many cookies through your browser settings, but some features may not function properly if cookies are disabled.
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2.8 Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to maintain business records, comply with law, resolve disputes, enforce agreements, and protect rights and security.
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2.9 Security
We use administrative, technical, and organizational safeguards designed to protect personal information. However, no system or method of transmission is completely secure, and we cannot guarantee absolute security.
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2.10 Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or request information about the processing of your personal information, and to opt out of certain communications or processing activities. To submit a privacy request, contact support@wealthcloud360.com.
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2.11 California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know, delete, and correct certain personal information, subject to exceptions. WealthCloud360 will not discriminate against you for exercising applicable privacy rights.
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2.12 International Users
If you access the Platform from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States or other countries where our service providers operate.
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2.13 Children’s Privacy
The Platform is not directed to children under 18, and we do not knowingly collect personal information from individuals under 18 through the Platform. If we learn that such information has been collected, we will take reasonable steps to delete it.
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2.14 Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.
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2.15 Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted, unless otherwise required by law.
Questions about your data?
Submit a privacy request or speak with our team.
Our team responds within one business day to access, correction, deletion, and opt-out requests, and to any questions about how WealthCloud360 handles your personal information.